Program Manager

  • Lancaster, Ontario, Canada
  • Lancaster
  • Full-time
  • Programs
  • res-14708

Position Title:

Programs Manager

Reporting to:

Executive Director


75  hours biweekly


Lancaster Long Term Care Residence


Are you an individual that has a passion for making a difference? 


At Lancaster Long Term Care Residence we are passionate about ‘Making Every Moment Matter.” We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and has a commitment to teamwork. 

At  Lancaster Long Term Care Residence, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home. 


A day in the role of a Programs Manager at Lancaster Long Term Care Residence.

As a Programs Manager at Lancaster Long Term Care Residence, you will be given high expectations, as well as an expectation to continue personal growth and professional growth. In this position, you will be gifted with a rewarding experience every day in the form of being able to see the exact impact you place on our residents. 


As a Programs Manager, you will report directly to the Executive Director. You will be responsible for planning, organizing and implementing innovative programs based on established standards, policies and procedures, which will advance or maintain the lifestyle of residents and improve the overall delivery of health care. The position of Programs Manager requires that considerable attention be given to resident and family needs with time given to responding to their questions and concerns. The Programs Manager is wholly or in part responsible for services which include:


Physiotherapy, Rehabilitation/Restorative Care, Health and Safety Committee, Recreation, Volunteers, Purchase Services, Pastoral Care, Community Relations, and Palliative Care.


Essential Duties


  •  Provides leadership/modifies programs for residents with special needs

  •  Directs overall day to day activities in the department

  •  Develops, implements and evaluates QM activities

  •  Develops, reviews, and evaluates policies and procedures in collaboration with the Programs team.

  •  Facilitates community involvement

  •  Ensures new programs/special events and outing venues are implemented in the unit and Home calendars on a regular basis




At the Lancaster Long Term Care Residence we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at Lancaster Long Term Care Residence are as follows:


  • A community college recreation diploma or university degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or university and at least one (1) year experience in a health care setting.

  • Or must have held a program manager position at a different LTCH without meeting the updated qualifications set out in the Regulation, on the condition that the person has had (3) years full-time experience in the position during the (5) years immediately before being hired at the different LTCH or the equivalent part-time experience in the position during the (7) years immediately before being hired at the different LTCH.

  • Demonstrated leadership and organizational skills, creativity and high motivation are a must.

  • Knowledge of community resources and program development is an asset.

  • Knowledge of computers and associated applications are required.

  • CPR and First Aid qualifications

  • Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.

  • Lancaster Long Term Care Residence recognizes the importance of immunization to protect our residents, staff and others from COVID-19. As such, subject to any accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received, at minimum, the first dose of a COVID-19 vaccine approved by Health Canada with the second dose scheduled.


How to apply?


Please submit a resume, cover letter, and references. We look forward to speaking with you, and making every moment count!


Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will work with the employee to address them.

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